Privacy Policy
Effective Date: July 8, 2025
- Introduction
Body Telemetry & Protective Devices LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://btpdusa.com, place an order, fill out a contact form, or join our mailing list.
- Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, mailing address, phone number, and other contact details.
- Order Information: Billing and shipping addresses, payment details (processed securely through third-party payment processors), and order history.
- Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
- How We Use Your Information
We use the collected information for the following purposes:
- Order Fulfillment: To process and ship your orders, including drop-shipping through our partner, RSR Group.
- Customer Service: To respond to your inquiries, provide support, and manage your account.
- Marketing Communications: To send promotional emails and newsletters about our products and services, only if you have opted in to receive such communications.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Consent
We will obtain your explicit consent before collecting or using your personal information for marketing purposes. You will have the option to opt in by checking a box on our website forms. You may withdraw your consent at any time by contacting us at sales@btpdusa.com.
- Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist in order processing, payment transactions, and shipping, such as RSR Group.
- Legal Authorities: When required by law or to protect our rights and comply with legal obligations.
All third-party service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
- Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.
- Your Rights
In accordance with applicable laws, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Objection: Object to the processing of your personal information for certain purposes.
To exercise any of these rights, please contact us at sales@btpdusa.com. We will respond to your request within a reasonable timeframe.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
- Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you via email and update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Body Telemetry & Protective Devices LLC
Email: sales@btpdusa.com